Refund & Return Policy

Your satisfaction is our priority at Homefulmart, and we’re here to ensure a smooth return or refund process.

• Eligibility for Returns: Items are eligible for return if unused, in original packaging, and returned within 30 days of delivery. Products must include all accessories, manuals, and tags (if any). Items damaged through customer mishandling are not eligible for refund or exchange.

• Return Process:

  1. Email us at hm@homefulmart.com with your order number and reason for return.
  2. Our team will review and, upon approval, send you the return address and further instructions.
  3. Customers are responsible for shipping fees on returns unless the item arrived damaged.

• Refund Process: Once we receive and inspect the returned item, refunds will be processed within 7-10 business days to the original payment method. Damaged or defective items qualify for a full refund or exchange.

• Non-Returnable Items: Certain items such as perishable goods, personalized products, and items marked “Final Sale” are non-returnable.

For any questions, feel free to reach us at hm@homefulmart.com.

Shipping Information

Homefulmart is committed to delivering your purchases quickly and reliably, ensuring each item arrives in perfect condition.

• Domestic Shipping:

  • Standard Shipping: Orders are processed within 1-2 business days and shipped with our reliable standard service, typically arriving within 5-7 business days.
  • Express Shipping: For faster delivery, choose Express Shipping at checkout to receive items in 2-3 business days (additional fees apply).

• International Shipping: We ship internationally to select destinations. Delivery times vary by country, generally taking 10-15 business days. International customers are responsible for customs fees or import duties.

• Order Tracking: Upon shipping, we send a confirmation email with tracking details so you can monitor your order in real time.

• Shipping Costs: Shipping costs are based on delivery location and selected method. You’ll see total costs at checkout. We also offer free shipping on orders above a certain amount – check our current promotions for details.

• Damaged or Missing Items: If your items arrive damaged or if any are missing, contact us within 5 days of receiving your order for a replacement or refund.

• Shipping Policy: Homefulmart is not responsible for delays beyond our control, including inclement weather, customs delays, or courier issues.

We’re here to make your shopping experience seamless. For any shipping inquiries, please contact us – we’re happy to help.

How to Order

Shopping on Homefulmart is designed to be simple and enjoyable. Here’s a step-by-step guide:

1. Browse Our Collection:

   • Explore our vast range of products by navigating through the categories or using the search bar.

2. Add to Cart:

   • When you find a product you love, click on it to view more details. Select your desired quantity and click “Add to Cart.”

3. View Your Cart:

   • Check your cart at the top right corner of the page. Here, you can review your items, adjust quantities, or remove items.

4. Proceed to Checkout:

   • Click “Checkout” to enter the secure checkout process. Enter your shipping information and select your preferred shipping method.

5. Payment:

   • We offer several payment options to suit your needs. Once you choose a payment method and complete your payment, you’ll receive an email confirmation with your order details.

6. Track Your Order:

   • Once your order has shipped, you’ll receive a tracking number so you can follow its journey to your door.

Our team at Homefulmart is dedicated to making your shopping experience delightful. For assistance, please reach out anytime at hm@homefulmart.com. Happy shopping!